EntreLeadership by Ramsey Dave

Author:Ramsey, Dave [Ramsey, Dave]
Language: eng
Format: mobi, epub
Publisher: Howard Books
Published: 2011-09-19T16:00:00+00:00

Regardless of the reason for the release, treat people right and with kindness. You are in control and you still have a job; they have neither, so be kind.

Reasons to Leave

I have outlined three reasons people fail at their job. The first, a leadership breakdown, should almost never result in someone being let go. If you or your team are screwing up and that is causing the failure, then fix it. The only time your leadership failure should result in someone being released is when you come to the conclusion, hopefully within their ninety-day probation period, that they should not have been hired and can’t do the job. Even then we look to see if we can find a “different seat on the bus”* for that person. If they have gone through our incredible hiring procedure they are our kind of people, and we may just need to put them in a different seat.

The second reason for failure, a personal problem, should also almost never result in someone being released. We don’t shoot our wounded. When we have mercy and give kindness to our team member who is legitimately hurting, we build huge loyalty with the rest of the team. Companies that treat people like a commodity create an “us against them” culture.

A car service driver on one of my media stops told me a wild story. His thirteen-year-old daughter was kidnapped, raped, and missing for thirty days. The police found her wandering delirious at a rest stop two states away. This father called his boss to ask for the day off to go pick up and comfort his daughter. That company said, “If you don’t come in today just don’t bother coming back.” That was the company he used to drive for and they will never have me as a customer. That is so extreme it’s crazy, but people are treated that way by bad companies every day. You can’t shoot your wounded.

The only times we release someone for personal problems is if the problem leaves a customer or a team member at risk, or if there is no incremental improvement. If you are working your way through your junk we will give you a ton of grace, but be climbing the ladder.

Several times since we opened we have discovered a porn addiction with some guys on the team. This filth coming into our offices on my computers makes my blood boil. Plus, I don’t want to put ladies at risk working with some guy who is going places in his mind he should never go. When we discover a team member viewing porn we put in place several severe steps to give them one last chance to stay: no computer, pastoral and marriage counseling, and reports from wife, counselor, and team member that he is getting better and staying clean every week. If he trips once, he’s gone. I am not going to mess with that filth or try to figure out an addict’s lies. We have worked

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.